The National Testing Agency has activated the JEE Main 2026 admit card download facility, but several candidates are reporting login-related issues on the portal. Problems such as OTP not being received, passwords not working, and session timeouts have caused difficulty in accessing the hall ticket. These issues are largely technical in nature and are commonly reported during periods of heavy traffic on the examination website.
Common JEE Main 2026 Login Problems Faced by Candidates
Candidates attempting to download the admit card have encountered multiple errors during login. These issues may occur due to server load or incorrect credential entry. Frequently reported problems include:
- OTP not received or OTP validation failure
- Incorrect password or forgotten password
- Session expired or login page not loading
- Incorrect application number error
Such issues are usually temporary and can be resolved by following the official recovery steps.
How to Fix JEE Main 2026 Password-Related Issues?
Candidates who are unable to log in due to password errors are advised to first recheck their login details carefully. Attention should be paid to spelling, case sensitivity, and extra spaces. If the issue persists, candidates can reset the password by using the Forgot Password option available on the login page. The password can be recovered using one of the following methods:
- OTP sent to the registered mobile number
- OTP sent to the registered email address
- Answering the security question set during registration
After resetting the password, candidates should attempt to log in again using the updated credentials.
What to Do If OTP Is Not Working or Not Received?
OTP-related issues are common during peak traffic hours. Delays in message delivery or email notifications may occur due to network or server congestion. Candidates facing OTP issues should:
- Wait a few minutes before requesting a new OTP
- Check both email inbox and spam or junk folders
- Ensure the registered mobile number and email ID are active
- Try alternative recovery options if available
In many cases, OTP delivery improves during off-peak hours.
Additional Tips to Resolve JEE Main Admit Card Login Errors
Candidates experiencing repeated login failures are advised to try basic troubleshooting steps to avoid technical conflicts. These include:
- Using an updated browser such as Chrome or Firefox
- Clearing browser cache and cookies
- Logging in through incognito or private mode
- Trying a different device or stable internet connection
If the application number has been forgotten, candidates should refer to confirmation emails or messages received during the registration process. Candidates are advised to remain calm and follow the recommended steps, as most login-related issues are resolved without external intervention.